PRIVACY AND COOKIE POLICY
Effective from: 01.02.2026
This Privacy and Cookie Policy describes how Concrete Products OÜ (registry code 11493187, address Põllu 9, Kärdla, 92414 Hiiumaa, Estonia, e-mail: hei@froncrete.com, hereinafter “Froncrete” or “we”) collects, uses and protects personal data in connection with the website www.froncrete.com and related services.
1. Who is the Data Controller?
The data controller is:
Concrete Products OÜ
📍 Põllu 9, Kärdla, Hiiumaa, Estonia
📧 hei@froncrete.com
For all questions regarding data protection and privacy, please contact us at the e-mail address above.
2. What is Personal Data?
Personal data means any information relating to an identified or identifiable natural person, including for example:
name, e-mail address, phone number, IP address, device and browser information, and website usage behaviour.
3. When and What Personal Data Do We Collect?
We collect personal data in the following situations:
3.1 When You Provide Data Yourself:
- filling in a contact or inquiry form
- sending us an e-mail
- placing an order or requesting a quotation
- subscribing to a newsletter
3.2 When You Use Our Website
Through automated technologies we may collect:
IP address, date and time of visit, pages visited and actions taken, browser and device type, and approximate location.
For this purpose we use cookies and similar technologies (see section 7).
3.3 When You Interact With Us on Social Media (e.g. Meta / Facebook, Instagram)
4. Purposes of Processing Personal Data
We process personal data for the following purposes:
responding to inquiries and customer communication, fulfilling orders and contracts, developing and improving services, analysing website usage, marketing and advertising targeting (only with consent), and complying with legal obligations.
5. Legal Basis for Processing (GDPR Article 6)
We process personal data only on a valid legal basis:
Purpose Legal Basis
Responding to inquiries Legitimate interest
Fulfilment of orders and contracts Contract performance
Accounting Legal obligation
Core website functionality Legitimate interest
Analytics (GA4) Consent
Marketing and remarketing (Meta) Consent
Newsletter Consent
Analytical and marketing cookies are not used without consent.
6. Sharing of Personal Data and Processors
We may transfer personal data to trusted service providers only to the extent necessary to provide our services, including:
- Wix.com Ltd – website platform
- Google LLC – web analytics (Google Analytics 4)
- Meta Platforms Inc – advertising and remarketing
- payment and IT service providers
All processors handle data in accordance with contractual agreements and applicable data protection requirements.
We do not sell personal data to third parties.
7. Cookies, Analytics and Marketing
7.1 What Are Cookies?
Cookies are small text files stored on your device.
7.2 What Cookies Do We Use?
Necessary cookies – ensure website functionality
Analytical cookies (Google Analytics 4) – help understand website usage
Marketing cookies (Meta Pixel) – enable advertising targeting and remarketing
7.3 Consent
Analytical and marketing cookies are used only after your explicit consent via the cookie banner.
You have the right to refuse cookies and to change your consent at any time.
8. Transfers Outside the European Union
Google and Meta may process data outside the European Union (for example in the USA).
In such cases, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission and other safeguards permitted under the GDPR.
9. Data Retention
We retain personal data only as long as necessary for:
contract performance, compliance with legal obligations, or legitimate interest purposes.
Marketing data is retained for up to 3 years or until consent is withdrawn.
10. Your Rights
You have the right to:
access your data, request correction, request deletion, restrict processing, withdraw consent, and lodge a complaint with the Data Protection Authority.
For requests, please contact: hei@froncrete.com
11. Changes
We may update this policy from time to time. The current version is always available on our website.
12. Contact
If you have any questions regarding your data or privacy, please contact us at: hei@froncrete.com